Wycliffe Otieno

General Manager

BIO

Wycliffe Otieno is the General Manager of Gem Suites Hotel & Luxury Serviced Apartments, a leading name in upscale extended-stay accommodation in Nairobi. With over 18 years of experience in the hospitality and serviced residence industry, Wycliffe has built a reputation for delivering consistent operational excellence, personalized guest experiences, and high-performance hospitality teams. At the helm of Gem Suites, he oversees three distinct luxury properties tailored to the needs of modern business and diplomatic travellers — seamlessly blending the comfort of home with the amenities of a high-end hotel. His approach to hospitality emphasizes discretion, design, and detail — key pillars that have helped position Gem Suites as a trusted choice in Nairobi’s competitive luxury accommodation market.